If you are experiencing technical issues with Prokeep, clearing your cache and cookies may help resolve the issue.

For instructions on how to clear your cache and cookies within Google Chrome, please see below:

  • Click on the three vertical dots in the top right-hand corner and then hover over the "More Tools" tab

  • Next, click on "Clear Browsing Data."

  • Select "Cookies and Other Site Data" and "Cached Images and Files" and the click "Clear data."

  • Refresh or reload your ProKeep page.